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Chain Reaction: How Data-Driven Decisions Propel Supply Chain Success
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February 23, 2024
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February 15, 2024
Sharing Client Satisfaction Results: How CSAT Shapes Experiences At Innovecs
Every interaction at Innovecs, whether through marketing, sales, finance, or HR, significantly impacts our clients’ satisfaction and perception of us. In my role, I oversee all client relations, focusing on their satisfaction, success, and growth. It’s crucial to ensure that every touchpoint, no matter its size or routine, is valued and never underestimated. Recently, we conducted one of our regular client satisfaction surveys. We believe there’s no better measure of our business than the feedback and assessments of our clients. With this in mind, we’re excited to share the results we’ve gathered so far. When our clients speak, we listen intently, using their insights as a roadmap for continuous improvement.
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