Business Challenges
DELIVER DIFFERENTIATED CUSTOMER EXPERIENCES
Growth in customer data
Customers are more sophisticated and want more personalization
Consistent experience across channels
Increase regulatory scrutiny
MODERNIZE PAYMENTS AND CORE BANKING
Replace batch processing
Modernize data platform for analytics and discover new opportunities
Non-bank challengers
Enable open banking platform
MANAGE RISK ACROSS THE ORGANIZATION
Models take too long to run
Improve model accuracy
Regulatory changes are severely impacting insurers
Lower infrastructure costs related to risk workloads
COMBAT FINANCIAL CRIME
Quickly identify new criminal transaction patterns and
anomalies
Better detect with greater accuracy sanctioned
transactions via automatic screening
Flexible tools to minimize false alerts
Uncover criminal activity in real time payments
EMPOWER EMPLOYEES THROUGH TEAMWORK
Enable collaboration across teams
Support remote and hybrid scenarios
Increase employee retention
Accelerate training and onboarding
Improve accessibility and inclusion
Solution Overview
01
Enable sales team to have a complete view of customers across departments, insights to help your service team enhance customer experience, accelerate onboarding customers.
- Reduce average response time
- Enhance customer experience
- Increase customer loyalty
- Create cross sell and upsell opportunities
- Improve Customer engagement, Customer insight, Customer intelligence
- Augmented Intelligence
02
Advance process to develop new digital products and services. Eliminate legacy systems that are key to enhance ability to connect to partners.
- Lower ”run the bank” cost
- Accelerate product time to market
- Discover new markets and win new customers
- Improved customer satisfaction
03
Modernize processes serving different teams using data from disparate systems to make decisions. Support increase spike in risk modeling with which advance analytics employed for risk.
- Lower incident rate
- Enhance stress testing capabilities
- Meet regulatory compliance and reporting
- Risk compute, Risk analytics
- Regulatory compliance and reporting
04
1. Unlock tools to monitor transaction anomalies, visibility to fraud alerts false positives and those impacting your customer service.
- Deny fraudulent or sanctioned entities
- Speed up onboarding
- Lower false positives
- Fraud detection
- Anti-money laundering
05
1. Improve Employee experience as you implement a hybrid workplace, by automating manual or paper based processes.
- Enhance employee experience/ satisfaction
- Increase sales and service effectiveness
- Automate manual processes to bolster organizational and employee productivity
- Cross-Group Collaboration
- Employee and Agent
- Productivity Real Time Communications
Get in Touch
Chief Business Officer
VP of Cloud Practice