#Case study

Cloud Telephony Company

Industry

Telecommunications

Client

Client is a cloud telephone services provider (SaaS) headquartered in Santa Monica, California. The company designs, develops, and offers web-based business-to-business (B2B) VoIP products and services for small and medium sized-businesses (SMB’s) and bills customers based on their usage.

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Cloud Telephony Company

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Cloud Telephony Company

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Cloud Telephony Company

Product

Voice Broadcasting, Text Messaging, Call Tracking, Interactive Voice Response, Cloud Call Center, and Developer API.

Innovecs Contribution

Kyiv team is divided in to 2 groups:
• Developers that are working on Cloud call center products
• System Engineers that are responsible for servers maintenance and administration

Technologies

Java, JavaScript, Web-based applications through API, AppExchange, Zen-desk Apps, Desk.com API, and MailChimp API

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